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Job Opening
 
  General Information  
 
  Job Title:  Pre Sales / Technical Engineer  
  Job Type:  Temporary  
  Job Schedule:  Full-time  
  Salary:    —  
  Needed by:    —  
 
  Job Description  
 
 
JOB PURPOSE: This is a hands-on role within the Solutions Delivery & technical engineering department to support the business by devising technical solutions to deliver services that increase sales, and by assisting during the sales process with customer engagement from pre-sales to completed submission, delivery, and review.



PRIMARY DUTIES AND RESPONSIBILITIES:

• Product and service design, development and documentation from both a technical and commercial perspective.

• Ongoing innovation of new services and solutions, and refinement of existing portfolio

• Productising technology solutions to facilitate Sales and Customer understanding and streamline rollout to market.

• Assessing emerging technologies and trends, refine existing portfolio and develop new services and products to meet current and future opportunities.

• Provide technical assistance and solution development to the sales team and clients

• Assist in qualifying the prospective client's suitability for solution offerings.

• Facilitate the design and collation of tender and bid responses.

• Project manage and guide solution implementation and performance post-sale.

• Facilitate development of inter-departmental processes and implementation to support above activities

• Formulate, develop and monitor internal and vendor SLA’s.

• Provide training and support for company, customer and vendor personnel.

• Liaise with other business units on sales, projects, and solution development

• Work with all levels of employees to promote project management methodology

• Develop the standard inputs available to Sales for presentations for customers and deliver in-house and client training materials and programmes

• Creation and review of technical marketing material

• Other projects and responsibilities as they arise



REQUIREMENTS AND EXPERIENCE:

• At least 5 years experience in IP and telecoms solution development or implementation

• Experience with relevant technologies: fixed wireless, satellite, ADSL, IP, VPN, MPLS, Layer 2 and 3, VoIP, network management, hosting, server solutions

• Strong understanding of Telecoms and ISP industry, backbone networks, technical product evaluation processes, emerging technologies, and related landscape

• Excellent tender and proposal writing experience and success (candidate will be required to show example work)

• Strong business case modelling and large quotation experience

• Strong Project Management and documentation abilities

• Comfortable discussing technical solutions with customers

• Familiarity with basic sales skills

• Strong communication, presentation and interpersonal skills

• Familiarity with Word, Excel, Project, Visio, and similar applications



BENEFITS

• Attractive Salary
 
 
  Job Requirements  
 
      
  Education:    —  
  Experience:    —  
 
 
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