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Job Opening
 
  General Information  
 
  Job Title:  Pre Sales / Technical Engineer  
  Job Type:  Temporary  
  Job Schedule:  Full-time  
  Salary:    —  
  Needed by:    —  
 
  Job Description  
 
 
JOB PURPOSE: This is a hands-on role within the Solutions Delivery & technical engineering department to support the business by devising technical solutions to deliver services that increase sales, and by assisting during the sales process with customer engagement from pre-sales to completed submission, delivery, and review.

PRIMARY DUTIES AND RESPONSIBILITIES:
• Product and service design, development and documentation from both a technical and commercial perspective.
• Ongoing innovation of new services and solutions, and refinement of existing portfolio
• Productising technology solutions to facilitate Sales and Customer understanding and streamline rollout to market.
• Assessing emerging technologies and trends, refine existing portfolio and develop new services and products to meet current and future opportunities.
• Provide technical assistance and solution development to the sales team and clients
• Assist in qualifying the prospective client's suitability for solution offerings.
• Facilitate the design and collation of tender and bid responses.
• Project manage and guide solution implementation and performance post-sale.
• Facilitate development of inter-departmental processes and implementation to support above activities
• Formulate, develop and monitor internal and vendor SLA’s.
• Provide training and support for company, customer and vendor personnel.
• Liaise with other business units on sales, projects, and solution development
• Work with all levels of employees to promote project management methodology
• Develop the standard inputs available to Sales for presentations for customers and deliver in-house and client training materials and programmes
• Creation and review of technical marketing material
• Other projects and responsibilities as they arise

REQUIREMENTS AND EXPERIENCE:
• At least 5 years experience in IP and telecoms solution development or implementation
• Experience with relevant technologies: fixed wireless, satellite, ADSL, IP, VPN, MPLS, Layer 2 and 3, VoIP, network management, hosting, server solutions
• Strong understanding of Telecoms and ISP industry, backbone networks, technical product evaluation processes, emerging technologies, and related landscape
• Excellent tender and proposal writing experience and success (candidate will be required to show example work)
• Strong business case modelling and large quotation experience
• Strong Project Management and documentation abilities
• Comfortable discussing technical solutions with customers
• Familiarity with basic sales skills
• Strong communication, presentation and interpersonal skills
• Familiarity with Word, Excel, Project, Visio, and similar applications

BENEFITS
• Attractive Salary
 
 
  Job Requirements  
 
      
  Education:    —  
  Experience:    —  
 
 
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