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  General Information  
 
  Job Title:  Service Delivery Project Coordinator  
  Job Type:  Permanent  
  Job Schedule:  Full-time  
  Salary:    —  
  Needed by:    —  
 
  Job Description  
 
 
Viatel requires an experienced Project Coordinator to work within the Service Delivery Department. Reporting to the Solutions Delivery Manager, the primary focus of this position is to define, plan, track and manage delivery of Viatel products and projects to ensure overall solutions are delivered on time and to budget. The successful candidate will also have input into ongoing transformation projects across the Viatel Group covering new product development, process improvement and integration projects.



The Project Coordinator will be expected to work across more than one technical stream, involving multiple sub-components.



PRIMARY DUTIES AND RESPONSIBILITIES:



• Define, plan, track and manage delivery of Viatel products and projects to ensure overall solutions are delivered on time and to budget.

• Data entry to relevant order management systems for progression of customer orders through all stages of delivery.

• Manage available resource time from relevant experts to define and deliver individual project tasks to meet goals, time-scale and budget.

• Keep internal and external customers updated regularly on delivery of services through weekly updates and WIP meetings.

• Apply sound project management standards and procedures to ensure quality, timely, on budget delivery.



REQUIREMENTS AND EXPERIENCE:



• Must have at least 2 years’ experience working in a similar role in a Service / Utility environment.

• Experience with managing delivery of various technologies: fixed line, wireless, satellite, xDSL, IP, VPN, MPLS, Layer 2 and 3, VoIP, and server solutions with excellent track record in project delivery.

• Good team skills.

• Sound experience in building and sustaining effective and trusted relationship at all levels.

• Planning and organising skills - having clear and regularly updated project plans and RAID (Risk, Action, Issue, Decision) logs are key to ensuring all supplier, individuals and the organisation are aligned to delivering projects.

• Influencing and persuading skills - ensuring the entire team understands the importance of hitting deadlines and delivering quality work with the end customer always in mind.

• Delivery of results - continued focus on delivery of the Project Delivery KPI's which will be linked to individual and team objectives.

• Focusing on the customer - both internally and externally.

• 3rd Level and or Professional Certification – Engineering / Business Administration / Project Management an advantage.







BENEFITS:

• Attractive Salary

• Pension

• Healthcare

• Subsidised gym

• Car Parking

• Social Club



Position: Fulltime



Location: Dublin, Blanchardstown
 
 
  Job Requirements  
 
      
  Education:    —  
  Experience:    —  
 
 
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